Refund Policy

Return & Exchange Policy

Although we do not accept any returns of shipped products, for refunds or exchanges, you may cancel an order before it ships by emailing us: Hello@beesandberry.com

Return Mail or Undeliverable Mail

If we receive returned mail in our office through any error of our office, then we will reship your items and provide you a new tracking number. If mail is received as returned by way of wrong or incomplete shipping information provided by the customer, the cost to reship must be satisfied by the customer.  

Damaged/Defective Products

Damaged or defective bottles may be replaced after contacting us via email: Hello@beesandberry.com

We strive to provide the best version of our products every time. We do not take it lightly if our customers receive defective items or damaged products. We will make it our first priority to replace your product to make it right. Please email us a pictured image of the damage or spill and we contact you for return process. We will send you a new tracking number when it is on its way to you.